Finding a needle in a haystack…
Haydle started when we set out to solve a common problem: the frustration of having an important question, knowing someone in your organization knows the answer, but not knowing who to ask or being able to reach them quickly. You are up against a big deadline, and without that answer you are stuck. It feels like you are trying to find a needle in a haystack.
As a group of consultants from Chariot Solutions, we personally felt this frustration and have seen it play out almost universally at the wide range of companies we’ve worked for. Information is stuck in email and stuck in people’s heads. Documentation is hard to find. The most important knowledge is tribal knowledge passed on using oral tradition from one person to another.
We knew there was a better way, and that is enterprise question and answer. While only some people have the time to read documents, everyone asks questions. Most of the questions are asked via email or chat, and never stored permanently. By optimizing something that virtually everyone does every day at every organization in the world, we figured we could make a big impact. We could turn individual knowledge into team intelligence.
Joel Confino is the CEO and founder of Haydle, an enterprise Q&A company that helps organizations capture knowledge. Prior to founding Haydle about 2 years ago, he spent the past 15 years building custom enterprise software at various Fortune 500 companies as a consultant in the Philadelphia area. He has a master’s of software engineering degree from Penn State University and is a published journal author.
COO / VP of Sales
Greg has spent a career bringing innovation to the enterprise. From his time with Chariot Solutions offering high-value enterprise Java consulting to his most recent endeavor with Mashery, (SAAS API Management company acquired by Intel in the spring of 2013), the focus has always been to offer enterprises the next important idea or product that would drive efficiency and growth.
Michael J. Rappaport
Chairman of the Board
Mike is the CEO and a founding member of Chariot Solutions, a leading Philadelphia area enterprise application and mobile development consulting firm. Before forming Chariot Solutions, he was managing director of a software company, and advanced from software design and development to business development and operations and personnel management.
Tracey is the Chief Marketing Officer at Chariot Solutions, a leading Philadelphia area enterprise application and mobile development consulting firm, and the Founder of TechGirlz, a non-profit organization dedicated to inspiring teenage girls to consider careers in technology. She is also a Founding Board Member of Philadelphia Startup Leaders, and was honored as one of 40 Women to Watch over 40 worldwide.